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Worst Hosting Company Ever
by : Mony ⋅ From : ⋅ Date : May 24, 2016 ⋅ Recommend : No
Arvixe is hands down the worst hosting company that ive ever dealt with. As stated, uptime is a huge issue. When your site does go down, it takes hours to get a hold of anyone if at all. When you do get a hold of someone, all they do is open a ticket for you and tell you that someone will be contacting you. Then, 2 days later, you'll get a vague email from them requiring you to email them back again and wait another day. I had registered 3 hosting accounts with them and put in a request to cancel all of them two weeks ago. It is now 2 weeks later and they are still showing as active.
Better off elsewhere
by : art ⋅ From : ⋅ Date : May 24, 2016 ⋅ Recommend : No
Alot of downtime on shared server, email doesnt work good, alot of emails I send get bounced back saying excess spam is coming from this IP address. I report it and they dont do anything. Might be ok for the simplest of websites but anything else expect headaches. I am running some web serivces connecting to database and they stop working for a few hours each day, sometimes several times a day. Now im pissed I have to go out and find another host and set things up again.
24/7 Support... NOPE
by : JerryMcGuire ⋅ From : ⋅ Date : May 24, 2016 ⋅ Recommend : No
Zero customer support. Had questions, but their 24/7 support was not available ALL DAY, no telephone number either. Took two days to live chat with someone and their advice: go open a ticket on our website.... BUMS just BUMS. Trying to get a refund now from a "live support" guy from who knows where. Is there not a US company with US support and a phone number???
Reliable and good value
by : Leonard Will ⋅ From : Enfield, UK ⋅ Date : May 24, 2016 ⋅ Recommend : Yes
I have used Host Papa for the site of a non-profit organization for the past four years and found it reliable – I don't think it ever went off-line in that time. I have now moved my own site to them too, with some problems about the procedure for transferring an existing domain. Originally the starter tariff gave unlimited disc space, but it is now 100GB. A nightly backup service to restore any or all of the site if it is corrupted costs extra. It is a pity that this is not included in the basic package. I have not used their support much so cannot really comment on it. They give you the tools you need to run your own site, and expect you to be able to use these. They do have various video tutorials, and quite a lot of free (public domain) software, which I use for a photo gallery and e-commerce site. HostPapa don't give detailed advice on these packages, which have their own support systems. Other hosts may be able to give more detailed hand-holding advice if you need it.
by : Akash Patel ⋅ From : Ahmedabad , Gujarat , India ⋅ Date : May 24, 2016 ⋅ Recommend : Yes
Very good company
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