IX Webhosting Review

IX Webhosting hosting reviews

IX Webhosting


Originally launched in 1999, IX Web Hosting is one of the most well known web hosting providers in the world. Since then, IX Web Hosting has grown to have over 500,000 websites hosted. For a limited time their most popular shared hosting plans, suitable for both personal and business websites, are priced from $3.95 to $7.95/month. Each of them comes with:
  • Unlimited Disk Space, Bandwidth, and Hosted Domains
  • Free Domain Registration and Instant Setup
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • 24/7 Dedicated Support Team
  • 24/7 Network and Service Monitoring
IX Webhosting has a wide variety of hosting solutions to choose from and all of their hosting services are excellent in terms of prices. Yet, in the past we have seen some very negative reviews regarding IX customer and technical support. If you decide on hosting your website with IX, please post your review here. Your vote is very important to us!


  • Rating
  • |
  • Reviews
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness
  • Average Rating: [3.84]
  • Number of Reviews:260



IX Webhosting Customer Reviews

Showing 1 to 10 of 260 reviews

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Server overload without any decent information

They can just decide that your website causes a database server overload. They will give you a few random queries to justify their decision but fail to add any statistics whatsoever that proof they are right. As somebody else mentioned, no way at all to look at anything like cpu usage, hdd, load ... These guys have invented their own relgion it seems ... We are right you are wrong ... And, as someone else mentioned, I also have over 20 years of experience with OS like OS/390 (the real old days), Unix, Linux, Windows and databases like MySQL and Oracle. Probably more than all of them put together.

1 of 1 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 1.80
Date: February 17, 2012
Reviewer:
Recommend: No

Useful? Yes No



Worst Support Ever

It takes so long to get support from IX, that I sometimes wonder how many people that have working with them. If your site has a bulletin board, don't use IX. One error that causes an overload, and your site is locked, with no hope of assistance from IX. I am leaving them, and would warn everyone to be very carful before considering using the.

3 of 3 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 1.60
Date: February 11, 2012
Reviewer:
Recommend: No

Useful? Yes No



Down for Maintenance

Within the last month IX Webhosting hanged my nameservers without warning knocking 5 websites offline. Feb 4, 2012, down again, reps can't tell you when things will get going again, no refunds or compensation, but lots of apologies If you want apologies, price increases and poor service, then IX Webhosting is for you!

2 of 2 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 2.40
Date: February 05, 2012
Reviewer:
Recommend: No

Useful? Yes No



MySQL and Apache servers are deathly slow

There service is 24/7 but not all that competent consistently. Not able to completely figure out 403 errors. No SSH console access to figure out myself. Oh and did I mention there servers are really slow. Really slow. And I triple dog dare your to use the EasyApps. I just dare you. I do IT consulting for a living, so I have some authority in the matter, and I cant recommend. Chris

2 of 2 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 2.20
Date: January 31, 2012
Reviewer:
Recommend: No

Useful? Yes No



Great company to host

I have been using ixwebhosting for more than 5 years now to host a few websites for my clients (graphic Designer)and my experience continues to be a pleasant one. I highly recommend ixwebhosting.

2 of 5 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 4.80
Date: January 24, 2012
Reviewer:
Recommend: Yes

Useful? Yes No



Great, personal, efficient help in live chat!

Live chat has always been a great way to solve problems quickly and efficiently. The guys have always been professional and just helpful, in my experience. Keep it up.

0 of 3 people found this IX Webhosting review helpful
  • Tech support
  • SoftwareN/A
  • Reliability & UptimeN/A
  • PriceN/A
  • User-friendlinessN/A

Rating: 5.00
Date: January 13, 2012
Reviewer:
Recommend: Yes

Useful? Yes No



Dependable and friendly

I'm a web developer, my job involves setting up websites for my customers from the very purchase of a hosting plan and I always recommend IX, because they're reliable, have great technical support, lots of features on their hosting plans and the pricing is fair. I wish there were more options for the included email services on the hosting plans (specifically anti-spam tools). My only criticism about them is the speed of their MySQL servers which don't run on the same local hosting account but on a separate domain, which makes them very slow at some points. Other than that this is a great company and a good bang for your buck.

2 of 6 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 4.40
Date: January 12, 2012
Reviewer:
Recommend: Yes

Useful? Yes No



Fixing video playback on my website

The person sorted the video playback on my website in record time. Thank you very much for this excellent service. Julian Guillaume

0 of 1 people found this IX Webhosting review helpful
  • Tech supportN/A
  • SoftwareN/A
  • Reliability & UptimeN/A
  • PriceN/A
  • User-friendlinessN/A

Rating:
Date: January 11, 2012
Reviewer:
Recommend: Yes

Useful? Yes No



Dishonesty & Many outages. Disrespectful "Attention".

IX Web Hosting is a very not only bad but evil hosting. They are very dishonest and if you want to break your business stay with them. The downtimes are many, everyday and the attention you get is like the chicks by the foxes. The maximum you get are pattern robots answers. You find in the web hundreds of complaints against them, but they spend much money in paid fake pages that recommend them. Why are not this millions invested in the quality of their services? Their compromise is to earn your money and...Byyyyee!!! Evilix

3 of 4 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 2.00
Date: January 10, 2012
Reviewer:
Recommend: No

Useful? Yes No



Can't find anyone better

I am using ixwebhosting since 2005, although they had huge problems 2-3 years back most of them seem to be fixed. The control panel they have is very very easy to use, the best I have used. I have to say, pages load fine on there servers, although the FTP is slow. Customer service is good, prices excellent, regarding the software end I will not say anything since I never used any of them. I see allot of people complaining regarding outages, I have to say again, they did have this problem, for the last year or 2 I haven’t seen it though.

2 of 4 people found this IX Webhosting review helpful
  • Tech support
  • Software
  • Reliability & Uptime
  • Price
  • User-friendliness

Rating: 4.40
Date: January 08, 2012
Reviewer:
Recommend: Yes

Useful? Yes No





Showing 1 to 10 of 260 reviews

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