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IX Webhosting : User Reviews    Sticky Review Notes for IX Webhosting Notes

User-friendliness  Orange StarOrange StarGray Orange StarGray StarGray Star
Quality  Orange StarOrange StarGray Orange StarGray StarGray Star
Price  Orange StarOrange StarOrange StarGray Orange StarGray Star
Space  Orange StarOrange StarOrange StarGray Orange StarGray Star
Reliability & Uptime  Orange StarGray Orange StarGray StarGray StarGray Star
Traffic  Orange StarOrange StarGray Orange StarGray StarGray Star
Software  Orange StarOrange StarGray Orange StarGray StarGray Star
Customer support  Orange StarOrange StarGray Orange StarGray StarGray Star
Tech support  Orange StarGray Orange StarGray StarGray StarGray Star
Average Rating:[2.58]  Orange StarOrange StarGray Orange StarGray StarGray Star

Number of Reviews: 48

Web Hosting Overview:

IX Webhosting: 300 Gb Hosting Space, 3000 Gb Monthly Traffic, Host 2 Domains on 1 Account, Free Domain Name Forever, Free Setup, 24/7 Toll-Free Support, 30-Day Money Back

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User Reviews

Showing 1 to 5 of 48 reviews
| 1 | 2 | 3 | 4 | 5 |   [10 ....]     Next | - View All


Awful recently, April 17, 2008
Reviewer: Sean from Denver, CO - See all reviews by Sean

User-friendliness  Orange StarOrange StarOrange StarGray StarGray Star
Quality  Orange StarOrange StarOrange StarGray StarGray Star
Price  Orange StarOrange StarOrange StarOrange StarGray Star
Space  Orange StarOrange StarOrange StarOrange StarGray Star
Reliability & Uptime  Orange StarOrange StarGray StarGray StarGray Star
Traffic  Orange StarOrange StarOrange StarOrange StarGray Star
Software  N/A      
Customer support  Orange StarGray StarGray StarGray StarGray Star
Tech support  Orange StarGray StarGray StarGray StarGray Star
0 of 0 people found this review helpful


Forum website installed OK on their "Expert-Plan" on Linux platform. Couple nights ago, suddenly the "Control Panel" became unavailable so they put up a maintenance page. I think they were just having major issues w/ server and put up maintenance page to mask problem. 12hours after MX window ended, CP was still down. Opened ticket to change PHP config, no one looked at tkt for over 2 days. I logged over 3hrs to tech support; their ACD dropped my call twice after 20min hold times, after 15 deep in call queue. Got tech, courteous, but not sharpest tool in shed. OK if you need just simple hosting, but do not count on responsiveness or reliability of their website management tools. Looking around now....

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IX is ok if you don't get much traffic, March 24, 2008
Reviewer: Lauren from CA, USA - See all reviews by Lauren

User-friendliness  Orange StarOrange StarOrange StarGray StarGray Star
Quality  Orange StarOrange StarOrange StarGray StarGray Star
Price  Orange StarOrange StarOrange StarOrange StarOrange Star
Space  Orange StarOrange StarOrange StarOrange StarOrange Star
Reliability & Uptime  Orange StarOrange StarGray StarGray StarGray Star
Traffic  N/A      
Software  Orange StarOrange StarOrange StarGray StarGray Star
Customer support  Orange StarOrange StarOrange StarOrange StarGray Star
Tech support  Orange StarOrange StarOrange StarOrange StarGray Star
0 of 0 people found this review helpful


I had a small website (very, very little traffic) with IX for three years and everything went fine with it. I used the online ticket center for help a few times and consistently received responses within 24 hrs. Then I started a blog under a new domain, still hosted with IX. I got an ok amount of traffic (about 2,500 visits/month) but my blog loading time was slow and sometimes it didn't load at all. I had many visitors (those that cared enough to email me!) complaining they couldn't access my blog for long periods of time. I contacted IX and got a response quickly. They updated my server's software (I shouldn't have to ask for that). That sped things up for a few weeks then the same thing again. I can't have my site unavailable to users! I had to switch. I wouldn't recommend IX for sites that get traffic! Too many "server time out" issues and sluggish loading times when it was working.

__________________

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Constant Email Server Problems, March 12, 2008
Reviewer: Paul T from Kalamazoo, MI - See all reviews by Paul T

User-friendliness  Orange StarOrange StarOrange StarGray StarGray Star
Quality  Orange StarOrange StarOrange StarGray StarGray Star
Price  Orange StarOrange StarOrange StarOrange StarGray Star
Space  Orange StarOrange StarOrange StarOrange StarGray Star
Reliability & Uptime  Orange StarOrange StarGray StarGray StarGray Star
Traffic  Orange StarOrange StarOrange StarGray StarGray Star
Software  Orange StarOrange StarOrange StarGray StarGray Star
Customer support  Orange StarGray StarGray StarGray StarGray Star
Tech support  Orange StarGray StarGray StarGray StarGray Star
1 of 1 people found this review helpful


My business site has been hosted by IX for more than 2 years, but over the past 3-4 weeks I have had nothing but problems sending and receiving email. I have called tech support almost daily, and they cannot provide any solution other than "we are working on it". Email is either not delivered, or delayed 4-10 hours. I wish I could give a better reccomendation, but this recent difficulty has soured the entire experience.

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Welcome to the hell's webhosting, March 12, 2008
Reviewer: Totocyber from Anytown, AT 55555 - See all reviews by Totocyber

User-friendliness  Orange StarOrange StarGray StarGray StarGray Star
Quality  Orange StarGray StarGray StarGray StarGray Star
Price  Orange StarGray StarGray StarGray StarGray Star
Space  Orange StarGray StarGray StarGray StarGray Star
Reliability & Uptime  Orange StarGray StarGray StarGray StarGray Star
Traffic  Orange StarGray StarGray StarGray StarGray Star
Software  Orange StarGray StarGray StarGray StarGray Star
Customer support  Orange StarOrange StarGray StarGray StarGray Star
Tech support  Orange StarGray StarGray StarGray StarGray Star
0 of 0 people found this review helpful


I hope this review that I’ve spent time to wrote it could help you making decision. As I’ve describe about the problems on previous review. Now, I decided to move to another Web-hosting company since the server was down and my entire forum has gone. Whilst my contract still have left. Once I asked for back up about my forum was gone from Chat service, technical staff (every staff) would say – please ask for the backup via Ticket. My business was running and they take me to hell... then I have to say please please backup for me, of course, it take time and with incomplete files from backup (not up-to-date one). Nothing to say, it’s terrible experience. I shouldn’t in the top-ten list actually. Goodluck everyone.

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EMAILING PROBLEMS, March 12, 2008
Reviewer: Tony from Hong Kong - See all reviews by Tony

User-friendliness  N/A      
Quality  N/A      
Price  N/A      
Space  N/A      
Reliability & Uptime  N/A      
Traffic  N/A      
Software  N/A      
Customer support  N/A      
Tech support  N/A      
0 of 0 people found this review helpful


Business site - been with ixwebhosting for more than 4 years Its Cheap, Website is pretty stable- almost 99% up Tech Support- Useless but very friendly Customer Service- Useless but very friendly Software- Pretty good Emailing- SUCKS- Emails get delayed more than 5 hours for couple of weeks every SINGLE YEAER!! WEbhost- Looking for a better one this year

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Showing 1 to 5 of 48 reviews
| 1 | 2 | 3 | 4 | 5 |   [10 ....]     Next | - View All


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