Green Geeks Review

I have never found such bad service, and I am really disappointed in this green company. I had high hopes for them. But TWICE they suspended our account without notifing me so our sites have been down for days. 1) was for using over 8% cpu.. none of the sites in the 10 sites we have get more then 300 people per day, and they claimed our account went over 8%. 2) They suspended account for spam... I dont even have the email enabled on the account. Every time you call support they tell you to email. Every time i email it takes up to 24 hours to respond. I have hosted websites for over 10 yrs and never had this bad of service.... Save your money time, and the head aches and look elsewhere. Just another reseller of singlehops dedicated servers...

After outgrowing my current hosting company of 8 years I decided to go with GreenGeeks' "Seed" reseller program. I have to stay that I have never had such terrible service! Shortly after signing up for service I received an email saying they had decided to "reject" my order. No reason was given. So I called their 1-800. The person that answered the phone was pleasant enough but did not know why my order was rejected and suggested I email the sales department, which I did. The email reply from the sales department was basically saying f**k off and don't contact us again but in business language: "we are not going to be activating or divulging any further information regarding the rejection of the order." Did I fat finger my credit card number or maybe had a typo somewhere else? I will never know since GreenGeeks can't be bothered to explain what "careful consideration" they took with what little info they asked for and in only a few minutes. So much for customer service.

As shown by the 1-5 ratings above, I give Green Geeks the best rating. I've been with them for 2 months and am very pleased. A shell account, lots of good software installed, unlimited space (I use 18 GB) and unlimited transfer (I moved 10GB out last month) are great. I'm curious if I keep these stats up what happens when I renew the contract. Even if prices goes up a few $/month I still think it is worth it. I've emailed them a bunch of times with questions and they replies have always been quick and helpful. Yesterday my wordpress DB got erased due to self-inflicted stupidity. I emailed them in a mild panic and they restored it from backup within minutes. The cost was $25, which is an excellent price for a self-inflicted error like the one I made. FULL DISCLAIMER: They waived the fee and requested (not demanded) I fill out a review. I have and now you are reading it, but everything I say holds true regardless. Finally, their commitment to the environment is why I give them my $.

I have been a Green Geeks client for the last seven months and I have nothing but great things to say about the company. I signed up with Green Geeks because I was looking for a better web hosting company (I was unhappy with the web hosting company I was with) and when I stumbled across a GREEN web hosting provider, as an environmentalist, the choice was easy to make. I love the fact that Green Geeks cares about the environment and what I love even more is how helpful they have been. When I first started with my web project, Green Geeks technical support was extremely helpful at answering my questions and assisting with my site migration. I have recommended Green Geeks to many of my friends (I don't recommend companies or products I don't believe in) and they are just as happy with Green Geeks as I am.

I typically host my sites on dedicated servers, but recently had a pro bono project fall into my lap and I came across their plans one day when shopping around for a shared host. The site has not launched yet, but so far GreenGeeks has provided very fast setup and support and I could not be happier.

Signed up in jan 2010 and have had nothing but problems! Aside from the DNS server crash and constantly blacklisting my access isp so I cant access my own site...Spamblock after spamblock destroying my business! Open a support ticket and they tell me there is no block. Forward the headers and prove it and they blow it off! Told by tech support to use another service providers email address to get mail through. Don't try to complain or request a call from the owner or they will consider you "hostile" and shut off your site just like they did mine without even giving you a chance to move off first! This is how they deal with the frustration they cause...they don't step up...they shut you off! I would reccomend this host for anyone who likes to constantly deal with tech support and does not consider reliability to be important to the wellbeing of your business. Three weeks of hassle I regret. Beware!

I signed up on Jan 10th 2010 with 2 sites, I have been told over and over again that my sites be up in 24 to 48 hours and as of Jan19th 2010, my sites are still not up. All I get is excuses and broken promises

Moved from iPowerweb and so far Green Geeks servers have been great, very fast and tech support has been helpful. Looking to build a blog with my ecommerce website and will look at using one of their blog scripts like wordpress.

Signing up with GreenGeeks was a fairly simple process and my account was setup in a timely manner. My account is packed full of features more than I could ever use. And my account also came with a script repository called fantastico which will easily install many scripts instantally. Overall phenomenal support and service 10/10

I am amazed that Green Geeks is as bad as they are. Very slow support (if any) via email and when you call them, they are still very slow and rude! Unbelievable! I canceled before my trial period was over thankfully! Don't let the other reviews on here fool you, Green Geeks is a very bad hosting provider! I wouldn't doubt if all the positive reviews are from them.