Web Hosting

When blue host is working it is great but when they are having trouble with their servers then it is horrible. When you finally decide to contact them their support people give you the same line about experiencing issues and not having an estimate of when it will be fixed (and sometimes it takes days or on one occasion over a week!). I have currently been without any way of accessing or sending email for my business for 5 days now with no updates or assistance from them beyond the canned "we're working on it" response. Put bluntly, they are definitely not a customer service-oriented company. If you're looking to use this hosting service for a business I'd recommend thinking twice - if you're just using it for a personal site and you're okay with it being down from time to time then for the price it might be the way to go.

Bluehost servers crash regularly (or do not server up my website, they might not call it a crash). They do not keep records of problems and deny there are problems. I put in place several monitoring services proving issues, but they denied there was a problem. Bad service, bad quality, waste of time.

Not reliable. Moved files to a new server because I had about 400 GB. No problem (I thought). Then some files were missing were on the new server. On top of that, the permissions were changed on the files. Offered no compensation, no sincere apology.

Absolutely the best. 100% American company. Never had to wait more than a minute to get ahold of phone support, which is always very friendly and very helpful.

No matter how many times you tick the boxes to "NOT Auto Charge", you find them "un-ticked" and a corresponding charge on you credit card. I actually had to call my credit card company to them change my account number in order to avoid this. Unlimited everything??? That's not true of any hosting company, even though they all say that.

I had a very bad experience with Bluehost. Very nice environment and nice support, but if you have a bit more traffic or database activity, they will kick you out as they did it with me. Does not matter if you are "green" in all meters they are presenting you in the control panel. I was forced to migrate my website after get the "get out" message and it took me more than a week to put my website back online.

I had a review forum in Blue Host and it has created some controversy, at the first complaint form someone who received negative reviews in my site they SUSPENDED MY SITE WITHOUT PREVIOUS NOTICE. Every time they receive a complaint they ask me to remove even FIRST names of business providers who complaint that their names are reviewed by forum members. (These are not private citizens, they are providing services and have websites registered under their names) I moved it, I need a hosting company that works with me not against me, by the way, it is a review forum, nothing illegal, we fight and expose scammers. STAY AWAY from Blue Host

Was Customer on Bluehost for almost 2 years. All the time, i had problems with Uptime. Tech support is HORROR! And as seen on many other customers, they shut down accounts if the want. Without paying back a cent. Bluehost is pur horror

Tried to bill my credit card for a service I did not subscribe to, without my authorization, and without my knowledge. Threatened to interrupt my web-based business. Billing department is unfriendly. Intolerable behaviour from a service provider. Moving my domain today. Recommend that potential customers be highly suspicious of Bluehost.com.

I would not purchase from Bluehost again. Be careful - dealing with this company will raise your blood pressure and leave you pulling your hair! The terms of service can deactivate your account very quickly. In my case, I had a launch deadline for a website. So I was editing on vacation from another country, and boom! - the website was deactivated. To resolve this you need to send in ID and credit card images -- however emails to their verification department take a very long time to reach. It took a number of calls - in which the verification department got more and more aggressive. Even after they got all documents, they did not deactivate the account. I'm still waiting for them to re-activate the site. Further down in the comments/reviews here - I read about another case where the person with a "Pro" account lost his data.