Avg. Customer Rating for Startlogic (2.3 Stars):
Number of Reviews: 135

No way, No how, NO Startlogic
"I used to be with that company for a long time (3+ years) and hosted all of my clients websites with them. I thought I was making a good decision by going with them, I mean who wouldn't; they've got so much to offer, unlimited space and bandwidth, and its affordable. But you are wrong my friend. I fell for this trap. Once I signed up, I noticed that their tech support was quickly deteriorating and poor once finally connected. That was the biggest issue for me, waiting 15 minutes to speak to someone that knew as much about how to solve the problem as I did. It was truly a shame, the whole experience, overall. I would NEVER go back or recommend ANYONE to them. Do Not make the same mistake I did, and don't be fooled by all of the neat little "gadgets" and "features" they claim to posses. Recently, they've also switched from vDeck control panel to their own branded control panel which is a hassle and slow. Uptime is spotty, running out of room here, but you get the point. "
Reviewer: Anonymous from Anytown, AT 55555 Jun 24, 2009
Now coming with India!
"1. FTP is extremely touchy. I get disconnects and timeouts all the time when uploading files. For instance, it took 15 minutes to upload a 45 byte file due to me being disconnected during the transfer. I've called tech support about this issue and all they did was send me a Windows troubleshooting page (Turn off firewall. Did this help? yes or no) which did nothing to help me. 2. I used to be able to call in for support and talk to somebody I could understand. Now I have to repeat myself multiple times and ask them to as well because they jumped on the "outsource to India" (or some other hard to understand accented country) bandwagon. I moved over to StartLogic because I was unhappy with the technical support turn around time of my last host. But honestly, that was much better than not getting my issues resolved at all."
Reviewer: Jason from Florida Jun 15, 2009
Startlogic Rhymes with Unreliable
"We were customers for a couple years because my brilliant IT guy used them because they were "cheap and a good long term solution". He was right about one thing, they are cheap. cheap reliability cheap service cheap customer service did i say cheap reliability? the email was down every month, who knows how many emails we lost forever. Our website was down for 2 consecutive days recently, so we finally bucked up and bailed to find another ISP. Will never go back, would recommend them to no one, not even my enemies...that is just too rude. "
Reviewer: Isaac from Portland, OR Jun 15, 2009
Slow Speed Will Cost You Clients
" I'm a freelance web developer and have been for a number of years. In terms of support and features, this company is average, nothing stellar. But in terms of technology, reliability, and speed, this company is the bottom of the barrel. They USED to be good a couple years ago. I know because I used them to host my uncle's business 4 years ago. It used to be one of the better cheap hosting solutions, but now I would not recommend their service to anybody. I recently decided to move my site to a new host and thought I might revisit Startlogic since they (used to) work so well with my uncle. I just installed the default wordpress package and during the day my load times for a single 5k page were between 10-20 seconds (if the page bothered to load at all). Help desk said it's fast on their end, must be my machine. I asked a number of friends from around the world and they all agreed, super slow. So do yourself a favor and go with another more reliable host."
Reviewer: Chris from Las Vegas, NV Jun 08, 2009
happy chappy
"I am happy with the service, after the initial start up problems from my part i get instant assistance on all the occassions and the help crew was able to resolve my mistakes and helped me to solve the problems i created. I am using my own web development software now and had no problem uploading it. I never fully get their web design program, or how its works. I find the site reliable and good value... "
Reviewer: Anonymous from Anytown, AT 55555 May 25, 2009