Avg. Customer Rating for Bluehost (3.1 Stars):
Number of Reviews: 256

Deceptive practices
"There are too many good honest hosts out there to support a company like Bluehost. They can talk all day on their website about how much you get and words like "Unlimited" But they'll kick you to the street at the first signs that you will tax their shared servers. My 35GB of files was 7 times too much for them. And this was because of a sudden policy change after years hosting with them with no problem I do like their interface but I hear others are just as good. Plus I won't be supporting a company with shady business ethics. Their customer service seems to be based on... keep the easy customers and throw the fat people and needy people overboard to sink. I did love them at once... so if you're small time you might be fine... but come on don't support that kind of deception in marketing. Not with so many other great hosts out there. "
Reviewer: mahonri from utah Jun 24, 2009
Not Unlimited Space
"Tried to go to my website one day. It had been disabled. No warning. Found out I had some files that were not tied to my website that they wanted deleted. 2 Days downtime+. "
Reviewer: Anonymous from Anytown, AT 55555 Jun 18, 2009
Bluehost Awful Customer Service and Downtime
" My Bluehost account is down almost daily, mostly in the mornings, sometimes just for a minute and sometimes, like today, for nearly an hour! My clients and, more importantly, potential clients, have zero access to my website during these outages. If that's not bad enough, these gaps in service also leave me without email for any of my email accounts!

In a reply to an email that I sent expressing my aggravation over the matter, I received this reply: "We at BlueHost, unlike most hosting companies, will not charge you for leaving your hosting agreement early due to server downtime. Furthermore, we allow you to cancel your account at anytime without any penalties and with a pro-rated full refund of the unused portion of your hosting agreement. "

In other words, if you don't like it, leave!

Some customer service, huh?

I miss Onsmart... "

Reviewer: Guy from Cleveland, Ohio Jun 17, 2009
<50,000 files?
"i had been a customer of bluehost for 3 years and I get an email that I have to get my account under 50,000 files or they will suspend my account. F--- you, Bluehost-- I will be taking my money elsewhere. Enjoy going out of business."
Reviewer: Steven from Chicago, IL Jun 17, 2009
NOTHING BUT LIES
"I used Bluehost for over a year and thought they were fairly decent until I got the same e-mail that others have mentioned about the 50,000 files. You may think that 50,000 files is a lot. But I am a web developer. I develop on the Joomla framework. A base Joomla installation has over 5,000 files. That is before you upload the first image. When I talked with a supervisor at Bluehost about it, I was told "You have 14 days to either lower your file limit or find other hosting." Shows how much they care about their customers, huh? But yet they still advertise "Unlimited Space". If you need a good web hosting company, don't go to Bluehost. "
Reviewer: William from Augusta, GA USA Jun 12, 2009